Privacy Policy

Last updated: 16.09.2025

At Eternal Contract Kitchens (“we”, “our”, “us”), we are committed to protecting and respecting your privacy. This policy explains how we collect, use, and safeguard your personal data in accordance with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.

Information we collect

We may collect and process the following types of personal data:

Identity Data: name, title.
Contact Data: email, telephone number, address.
Marketing Data: preferences for receiving newsletters or promotions.
Technical Data: IP address, browser type, website usage information.
Project / Enquiry Data: information relating to kitchen enquiries, requests or services we provide.

How we use your information

To provide and manage our services.
To send you our newsletter when you sign up.
To communicate with you about your enquiries or kitchen projects.
To comply with legal and regulatory obligations.
To improve our website, services and marketing communications.

Lawful basis for processing

Consent – when you sign up to receive our newsletter or marketing.
Contractual necessity – to deliver our services or respond to enquiries.
Legal obligation – to meet regulatory requirements.
Legitimate interests – to run our business effectively and improve services.

Sharing your information

We will not sell your data. We may share information with:

Professional advisers (e.g., accountants, legal representatives).
Service providers and subcontractors where necessary to deliver our services.
IT and system providers who support our business operations.
Regulators or authorities where legally required.

Data retention

We will retain your personal data only for as long as necessary to fulfil the purposes we collected it for, including satisfying any legal, accounting, or reporting requirements. Newsletter subscription data will be kept until you unsubscribe. Financial and contractual records may be retained for statutory periods.

Data security

We take appropriate security measures to prevent unauthorised access, loss, misuse, or disclosure of your personal data. Access is restricted to employees, contractors and third parties who have a business need to know.

Your rights

The right to access the personal data we hold about you.
The right to correct inaccurate or incomplete data.
The right to request deletion of your data (subject to legal requirements).
The right to restrict or object to processing.
The right to data portability.
The right to withdraw consent where consent is relied upon.

To exercise any of these rights, please contact us using the details below.

Cookies & website use

Our website may use cookies to improve your browsing experience and gather analytics. You can set your browser to refuse cookies, though some site functionality may be affected.

Contact us

Eternal Contract Kitchens
Email: info@eternalcontractkitchens.co.uk
Phone: 01708 374 121
Address: Unit 1, Tysea Hill Farm, Murthering Lane, Stapleford Abbotts, Romford, RM4 1JT